Troubleshooting guides

1. CA3000 host will not install properly or will not start.
   
   

2. CA3000 workstation will not install properly or connect
   to the CA3000 host.
   
   

3. MSDE (SQL) will not install during the CA3000
   installation (CA3000 V2.5.16 and earlier)
   
   

4. SQL 2005 (SQLEXPRESS) will not install during the
   CA3000 installation (CA3000 V2.5.6 and later)
   
   

5. Physical security key failure on CA3000 (Note: if it is a
   soft license, refer to the troubleshooting guide for soft
   licensing problems).
   
   

6. Unable to license the CA3000 using a soft license
   (version 2.5.9 and later)
   
   

7. No communications to panel using a serial cable
   (polling cable)
   
   

8. No communications to panel using a network
   connection (UDS-10, UDS-1100 or Super2 Netboard)
   
   

9. EPI Badging3000 installation problems
   
   

10. EPI Badging3000 operating problems (Refer to the
    EPIBadging3000 installation problem guide previous to this
    guide)
    
    

11. EPI Canon Plug-in (live capture) is not working
    properly
    
    

12. CA3000 Napco integration is not working properly
    
    

13. Reader not working
    
    

14. Badges not working
    
    

15. Modem not communicating with panel
    
    

16. Keypad not working